Sales Operations Summer Internship



Sales & Business Development, Operations
Grand Rapids, MI, USA
Posted on Wednesday, March 27, 2024

BCM One has recently been ranked 120 in INC 5000’s fastest-growing companies in the Northeast Region. We are seeking an energetic, highly motivated student or graduate who wants to work in a rotational internship that will develop your professional skills while supporting a rapidly growing office. Our highly collaborative team enjoys working out of our recently expanded office in downtown Grand Rapids.

During your internship, you will work in various roles including sales, project coordination, pre-sales support, and market research. You will work side-by-side with the Sales Operations team to assist with various tasks. It is common for BCM One interns to be offered a full-time position or an extended internship.

Work Locations:

This is a hybrid position based out of our Grand Rapids, MI office. Ideally, we would like this person in the office at least two days per week. This position is not eligible for sponsorship or relocation.


We are targeting 20 hours per week and are willing to be flexible with class schedules.



What You Will Do:

  • Answering and screening internal and external phone calls and emails.
  • Scheduling appointments for the sales department, service providers, suppliers, and customers.
  • Preparing and filing sales contracts and agreements.
  • Liaising with other departments on administrative matters of mutual importance.
  • Performing research toward identifying potential sales leads and pitches.
  • Managing the sales department's budget and commissions.
  • Other responsibilities as assigned.*

What You Will Need:

  • Be actively enrolled in an Associate's or Bachelor’s program; or be a recent graduate of a postsecondary degree.
  • Experience in customer service or sales, and a strong interest in working with customers.
  • Ambition to learn and contribute to the team.
  • Highly organized and deadline-driven.
  • Willing to work 20 hours a week, at least 2 days in the office.
  • Ability to multi-task and manage multiple priorities.
  • Excellent communication skills (written and verbal).

Who We Are:

BCM One is a leading telecom provider of NextGen Communications and Managed Services that has been in business for 30 years with more than 18,000 business customers and 5,000 channel partners who rely on our products, services, and teams to support their critical underlying network infrastructure. BCM One is the parent company to our family of brands that includes SIP.US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP.

Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we’ve brought together leading companies in our space who have built products, services, and programs to innovate and disrupt our industry. Now, operating under one roof, we are taking BCM One to the next level and looking for talented individuals to help make that happen.

When you choose to work at BCM One, you get to work with a talented team and build experience with the leading technologies, suppliers, and partners in our industry. We don’t offer cookie-cutter solutions, so the opportunities are endless, and the work is always varied and interesting. We take our mission “to provide a world-class experience with every human interaction” seriously, which means everything you do makes a difference. And we’re committed to building and nurturing a diverse and inclusive workforce and environment that empowers you to do your best work, spread your wings and reach your full potential. At BCM One, we encourage our team to learn something new every day, so you don’t just become part of our growth story, we become part of yours.

Why BCM One:

We are committed to creating an environment that fosters teamwork, accountability, innovation, and teamwork. Many BCM One employees have been with the company for 10+ years, which we think says a lot about our culture.

We Are a Team

  • We pride ourselves on our team-based approach to providing quality solutions for our clients. BCM One encourages a culture of collaboration, exposing employees to different areas of the business and fostering career growth.
  • We support employee involvement and provide opportunities to be responsible stewards via our BCM One Gives Back Program and our Emergency Fund to help our team members who are going through difficult times.

Hard Work is Recognized

  • We offer an Employee of the Quarter program with a monetary award and Employee of the Year that includes a 7-day vacation package to the Caribbean. In addition, we host various regional team-building gatherings throughout the year.
  • We believe in developing our team members and offer many opportunities for training, professional development and career growth.

Your Voice is Heard

  • We empower our team members to speak up and look for opportunities in challenges.
  • We have an Employee Council and a Diversity Equity and Inclusion Committee made up of volunteers from across the company who share a passion for making BCM One a great place to work and find ways to positively impact our communities.

BCM One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.